Car Lock Systems and Suzuki Austria join forces

In an effort to improve customer service and increase the availability of car keys, locks, hand transmitter housings and other parts, Car Lock Systems and Suzuki Austria announce a collaboration.

Easy online ordering with chassis number

This strategic alliance enables Suzuki dealers to work more efficiently and get quick access to crucial parts needed for repairs and maintenance. From today, all Suzuki dealers in Austria will be able to easily order parts on the Car Lock Systems website using the vehicle’s chassis number. This will allow dealers to accurately identify the parts needed from the range of more than 17,000 items, resulting in improved customer service and reduced waiting times for repairs.

Fast delivery from location in Austria

One of the key aspects of this cooperation is the supply of parts from the Car Lock Systems facility in Austria. This strategic positioning allows orders to be delivered at lightning speed to Suzuki dealers across the country. Orders placed before 14:00 are dispatched the same day. This means that customers can not only count on a seamless ordering experience, but also quick deliveries, minimising vehicle downtime.

‘We are delighted about this partnership with Suzuki Austria,’ said Arjan Jegerings, Sales Manager of Car Lock Systems. ‘By joining forces, we can offer an unparalleled service to Suzuki dealers and their customers. Our shared commitment to quality and efficiency will certainly bear fruit for all parties involved.’

Increasing customer satisfaction

Mr Reinhard Neudecker, Assistant Manager Parts at Suzuki Austria, added: ‘This cooperation allows us to take our service to the next level and offer our customers an even better experience. The quick availability of parts allows us to reduce vehicle downtime and increase our customers‘ satisfaction.’

The cooperation between Car Lock Systems and Suzuki Austria promises to be a good development for the automotive industry in Austria, with efficiency, quality and customer satisfaction at its core.

Repair and overhaul of car keys and locks

In addition to fast delivery of products, affiliated Suzuki dealers can also benefit from Car Lock Systems’ repair and overhaul services. This means they not only have access to high-quality parts, but can also rely on expert repair and maintenance services for car locks and keys.

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Op 16 May 2024