Below you will find the most frequently asked questions and our answers to them. Do you have a specific question? Don't hesitate to call us!


You can always see the status of your order under My Car Lock > Order History. Please check your e-mail spam folder and add our e-mail address to your safe senders list. Is the confirmation e-mail not in your spam folder either? Then please contact us.

Within the Netherlands, shipping costs are €3.17. For an express service, you pay part of the shipping costs. You can choose your shipping method when completing the order. There you will also see the rate.

You can select your shipping method when you complete the order. For an express service you pay part of the shipping costs.

Yes, you can! You can enter any special requests regarding your order in the ‘Notes for Car Lock Systems’ field when completing your order.

For every order, you will receive an e-mail with a tracking number. You can track your parcel via the link in your email. You can also track your order via My Car Lock > Order history.

Car Lock Systems The Netherlands

Customer service

+31 183 30 52 22

Financial Department

+31 183 30 52 20

Are you a private individual? Then ask your workshop, dealer, or mechanic for a car key or lock from Car Lock Systems.

Visitor’s address

Car Lock Systems
Zweihaak 1
4251 LT Werkendam
The Netherlands

Postal address

Car Lock Systems
PO Box 131
4250 DC Werkendam
The Netherlands

Company details

Vat-number: NL8047.69.552.B.01
Chamber of Commerce number: 18045446

Bank details the Netherlands

IBAN: NL56RABO0357018508

Bank details Sweden

IBAN: SE3460000000000659647362

Bank details Denmark

IBAN: DK0273120001036278

Car Lock Systems